CUSTOM STICKER

Frequently Asked Questions

• Q: Do you have the minimum order quantity for custom products?

  A: You can buy with confidence and no need to worry about waste because Customsticker.com never requires a minimum order quantity.

• Q: Do you provide design services?

  A: Yes, we have a professional design team that can design stickers for customers for free.

• Q: I want to add a barcode to the design draft, is it ok?

  A: Yes, you can add barcodes to the design.

• Q: Do you offer online design services?

  A: Yes, of course! Welcome to use our self-developed online design system anytime, anywhere. You can upload your own artwork, and you can also directly use our exquisite design templates & elements to add text, logo, etc. If there is any question about your own design, our professional designers will help you with enthusiasm. Most importantly, these are all free at Customsticker.com!

• Q: Is there a minimum font limit on sticker design?

  A: No, but in general, in order to make the text of the sticker clear and easy to read, we recommend a minimum font size of 6 points.

• Q: Does the cutting line need to display in the artwork?

  A: No, we will add a cutting line to your artwork and provide it to you for confirmation.

• Q: What should I do if my artwork cannot be uploaded?

  A: If your artwork cannot be uploaded, you can directly contact our customer service. Send your work and customized requirements to customer service. And they will provide you with a quotation.

• Q: Will I receive the proof of the final design after ordering?

  A: On this issue, we provide customers with two choices, one is that you ask to confirm design artwork, the other is that free validation. If you only customize the regular stickers and have no special requirements, you can arrange the production directly without choosing to confirm the artwork, so that you will receive your products quickly.

• Q: What are the shipping details?

  A: We offer free shipping services to all countries in the world. After confirming the design drawings, the goods can be delivered within 1-3 days. However, due to the place of receipt, the number of orders, and other factors, the delivery time may vary.

• Q: After approved the artwork, can I make changes to the artwork?

  A: Yes, you can. If your order has been produced, we will charge part of the fee according to the production tempo. If it has not been produced, there will be no fee for modification.

• Q: Can you help me adjust my artwork to the size I want?

  A: Yes, we can adjust the size of your artwork.

• Q: When I am not satisfied with the product, can you accept the return?

  A: We only accept refunds for quality problems, wrong products, and transportation damage.

• Q: Can I put your custom stickers on my skin surface?

  A: Usually, if you are not sensitive skin, you can paste stickers on the skin, but pay attention to stay in the skin vision for no more than 6 hours.

• Q: What is your customer service time?

  A: We provide 24-hour service, and we are dedicated to professional customer service personnel to help customers solve problems one-on-one.